Coleman Montana Family Tent (8-Person)

*Update: I contacted Coleman's customer service and was told that the tent was under warranty for a year and they would send new tent poles. I just received three tent pole repair kits in the mail. After reading the instructions, I am not satisfied with this solution. I do not have super glue or a hacksaw to customize these tent poles. The kit comes with several parts (minus glue and a hacksaw) but you are expected to thread the elastic into the posts and ultimately determine the proper length. To fix a faulty part I should not have to go buy these additional supplies to do so. (See attached photo for tent pole repair kit directions.) Coleman requested very detailed information regarding my purchase including the make and model of the tent. I provided every detail that they requested. Because of this I assumed that they would be sending the exact parts, not repair kits. I won't be buying another Coleman tent in the future after this experience and I will be returning this one. *One final tip: Be aware that if you decide to return this tent, you will not be able to fit it back in the box that it came in. I had to pay $15 for a box to return this because the original product is basically shrink wrapped to fit in the bag that it comes in. Once you open the box and then the bag, there is a slit on the bottom side of the bag that you cut and remove to expand the bag so it all fits. This allows you to fit it all in the bag, but you will not be able to put the bag and all the contents back in the box that it ships in. Bought this tent bc we wanted to upgrade size and I liked the concept of the door. The velcro doesn't even come close to lining up for the door, so unless you sew or glue additional Velcro to it, it doesn't serve its function. We did the best we could and bugs were getting in like crazy. Useless. The size of this tent is absolutely perfect for two cots, a large dog cot, and all of our stuff that we didn't want to leave outside for raccoons. Plenty of room to move around and had it rained during our trip we probably just would have hung out in here comfortably and not needed an outdoor canopy to protect us. It rained a bit overnight everything inside stayed dry. It was a very light rain though with no wind so I can't speak for that. We took everything home and then reassembled it to air it out the next day and one of the poles completely shredded moments after we put it up. No clue how this happened, other than poor quality to begin with. The other poles seem to be slightly bent in areas too, so it has me wondering if this tent was used by someone else before, and then returned because they definitely didn't feel like they were brand new. Just contacted Coleman for customer support to receive new poles and this will determine if we keep the tent or not. Overall the tent is okay, but I wish there was more storage inside, like a canopy to hang things and possibly some lower vents. The cover is huge and having to add a pole to it doesn't make it easy to set it aside during the day if you don't want it and then just add it if you need it for rain. It takes up way too much space. It's not the most convenient design. I was really hoping that this would be our go-to tent for small camping trips but the broken pole and the velcro door not working the way it should is frustrating.