Jetson Hex 2-Wheel Kick Scooter, Ages 8+

I bought this scooter as a christmas present for my son and while he had fun riding it, exactly 2 months later it is now obsolete. The front wheel came off 2 times and I was able to screw it back on, but on the 3rd time we lost the screw and have no way to reattach the wheel to the scooter. He is very disappointed and there is no way to request replacement parts or even contact support directly. Not an accurate description of this product that claims to be heavy duty, yet fell apart after light use.