Signature Fitness Adjustable Lever Arms

I'm not sure why I persist in dealing with Balancefrom (Signature Fitness is sold by them), every time I do something is wrong with the item or the listing (In this case, both), and it is almost impossible to get them to make it right. The listing (even the heading itself) states that this item will fit any size cage (2x2, 3x2, 3x3), and either 1" or 5/8" holes (This is a cut and paste from the listing above-Compatibility - Fits 2"x2", 2.5"x2.5", 3"x3" posts, fits 1", 5/8" holes). I have no idea how that is even possible. I have a Titan T-2 cage (2x2) with 1" holes. Here's the problem- those 1" holes on my Titan Cage are front to back of the cage (see picture), with no holes on the sides. The only way these lever arms work is if you have 5/8" holes on the sides of your cage, not front to back. I realize some do, but many (I'd say most) do not. Further, how could a cage with 1" holes possibly work when the pin that holds the lever arms in place is 5/8" inch? It's an eighth of an inch over half the size of the hole! How that could possibly anchor the lever arms is beyond me. And these brackets are 3" wide, so you have to engineer a half inch spacer on either side of your cage if it's a 2X2 or a 3X2, which is doable, but when you put it all together, these lever arms only fit very specific cages, with very specific features, yet none of that is mentioned in the listing, instead you get a "sure, it'll fit any cage!" Which is complete nonsense. Mine arrived with no instructions, damage to the lever arm handle(The end cap was pushed into the tube), a missing bolt, a severed spiral cable to attach the pins, and a very damaged box with scratches on the lever arms themselves from shipping.I went to Home Depot, bought a bolt, and dropped $25 on a 5/8" drill bit because I was considering drilling holes into the sides of my cage supports to accommodate these lever arms, but the logistics (Spacers to make it snug in a 2x2 cage, drilling holes in my Titan T-2 Cage, then $25 for a drill bit and who knows how much more for a drill that will fit that monster bit, and then I still have to figure out how to get the 5/8" pin to snugly fit into my 1" cage holes) of forcing this were just, well, dumb.At least Amazon stands behind the customer and makes returns easy, because in my experience BalanceFrom definitely does not.Yes, the price point is attractive, but do yourself a favor look elsewhere.