Hover-1 Alpha Cargo 2.0 Foldable E-Scooter

Heavy 1 Alpha Cargo arrived with a rear tire that doesn't keep air. Unfortunately Heavy 1 doesn't carry replacement tire/wheels for this model nor is their customer service competent enough to direct you somewhere to get a replacement after telling you to check their store where you will find that they don't carry any spare tires/wheels for the Alpha Cargo. I'm sure this is self fixable but is buying new products that arrive broken to fix ourselves the norm? Other reviewers mentioned issues with keeping the seat at a specific level. I've experienced same, you can move the seat up and down but you're going to have to figure out something to secure it at that level. Of course make sure you keep your already battered boxes lying around for the return shipment for products of this size for your 30 day return window. Just do yourself a favor and don't buy anything from this brand. Waste of time and effort.