ON Running Women's All Cloud 5 Shoes 9.5

I received these in October 2024. I have made many attempts to wear them and love them. The problem is, they are very uncomfortable. I am always trying to find a pair of comformable travel shoes. I decided to order my pair after 1. much research 2. trying them in a couple high end shoe stores 3. actually asking people's opinion wearing them. They seem to fit me, not too tight or too roomy. I have tried them with and without socks. It's always the same, when I wear them, even for a short time...I CAN'T WAIT to get them off my feet. I am traveling now, and the past few times I have worn them, the inserts have started coming out of the shoes when I remove them. I have pretty much decided these have to be knock offs, not a true On Clouds. Considering my research and i was told they felt like walking on a cloud, very couchy, and they start to conform to your foot. I remember the ones in the stores were extremely comfortable and I first thought I just needed to break my pair in and they would feel great. I have decided this will never happen with the flimsy insole in my shoes. Not happy and very suspicious of the brand. Hopefully if you order them, beware you might ' end up with fakes.