Top positive review
30 people found this helpful
Scooter Is A Life Saver
By umeweall on Reviewed in the United States on August 20, 2024
I purchased this due to a back problem, which causes issues when walking a distance. I needed something that was light and easily portable. This little scooter fits my purpose perfectly. I love the 2nd battery backup. I have found that this scooter is approved by airlines, and that I could ride right up to the gate, for a 'gate check', and that it would be waiting for me at the end of the plane ramp, when getting off the plane! I have had no problem charging batteries, and I purchased a third battery for backup. I will rotate the batteries in usage. I have found, through experimenting that this scooter DOES NOT WORK ON GRASS/dirt. For the both, the scooter sinks into the material and will not budge. I can't complain as it IS advertised for smooth surfaces only. Had fun yesterday with it. I rode it into the movie theater and parked it right next to my lounge chair. I had my popcorn in the basket, and a water bottle in the basket's pouch for holding drinks. I was happy! This scooter also solves an issue that I had when wanting to go to an events center to see performances. The parking long was two blocks away (a LONG block). With this scooter, I could just purchase a wheel chair spot, ride the scooter to the event center, ride the elevator up to my floor, scoot out, and park in my wheel chair space! I bought the deluxe padded seat, with armrests, so that I can be more comfortable in doing that. I will otherwise ride without the armrest seat, just using the original seat UPDATE: The deluxe, padded seat is more comfortable, and the armrests are great for the arms. However, I believe the armrests to be questionable for long term life. I can easily see that applying pressure on them, over time, may cause them to fail. They do not appear to be constructed to allow weight to be pressed down on them. Ok for just resting your arms on them, but if you use them to apply body weight, in an attempt to stand and get off the scooter, I am not sure they will survive. In fact, because they are not designed to be 'load bearing', they could fail when a heavy weight, from a large person, is put on them, which could cause the person to fall. This is speculation on my part, but they just do not appear to be designed for having weight place on them, and surviving over time.
Top critical review
54 people found this helpful
Bad Customer Service
By A_diva on Reviewed in the United States on January 2, 2024
Update: I contacted the seller because my sibling lost a part to my mom's scooter. I simply asked for the dimensions of the part so I can find it in the local hardware store or if they wouldn't mind sending me the part. The part that is missing s very small and has insignificant cost, but I just didn't know the size. It's a pin dowel but it's used to lock the seat of the scooter in place so it's an important part. The seller responded to the extent of "It's been more than 30 days so we can't give a refund" . Well let s see I never asked for a refund. That is horrible service. Not even bothering to read the question says a lot. The scooter works but I would not buy from them again, I would rather pay more money than not be able to get a simple question answered. I was able to find the part in my local hardware store for about $5. I just bought a couple of sizes . I'll test this weekend when I visit my mom to see if they work. So basically they lost a customer and supporter because someone was lazy to read a question about a $5 part. I will be covering the logo on the shopping basket attached to the scooter. I will not help a company with poor customer service advertise. Original: After my brother passed, my mom got sad and just laid around the bed a lot and eventually her legs got very weak, and now she can barely walk. My mom purchased a cheap wheelchair, one of the manual ones that need to be pushed by another person, but she hated when we would push her and it was almost always turn into a small fight. When we traveled to Hawaii, it was such an inconvenience pushing a wheelchair. I purchased this mobility scooter for my mom about 6 months ago and my mom loves this thing. She likes feeling a little more independent and if you dare try to maneuver it for her, she gets angry lol. Although this isnt intended for use as a mobile wheelchair, I think its better, at least for our needs. I added a seatbelt to it, but my mom refuses to wear it. I needed something light and compact. This is exactly that. It does look like a mini bicycle with a wide seat, but sometimes simple solutions are the best. I have no problem getting this in my small car. I don't even fully take it apart, I just remove the seat and it still fits into my hatchback style trunk.
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