Top positive review
4 people found this helpful
Amazing, light, agile and fast
By L. Ware on Reviewed in the United States on January 25, 2025
Had my doubts with this scooter. With my 5'9" 260 lbs frame I figured on getting 2-3 hours of battery life on convention floors with variable thickness of carpeting and limited hard floor use. Well, it proved me wrong with 4.5 to 5.5 hours before battery change with constant stop and start and faster acceleration when needed for evasive maneuvering or trying to catch open doors held open by observant kind individuals. Got lots of comments for it's agility and speed moving through tight areas. Got lots of "that's speedy!" and jealous looks from the rental fleet users that had big slow cumbersome machines. This is tiny but mighty! It's a single drive motor on one back wheel but it was competent. It slows down considerably up ramps but chugs along smoothly. It can surge at full throttle slightly as it is conservative in its power band and may not hold full speed for more than a few seconds depending on where the battery level is at. It does not have an engine brake so hands on the brake grip is essential going down hills and in heavy walking traffic because it will cruise into someone if you're not diligent and observant. Good brake lock for hills when your need to park it. The brake is a bit rough and squeaky but does well...just dont grab a big handful of brake and expect it to stop on a dime and be exceptionally careful going down hill. No front or back light so wearing a headlight or a bicycle back light or clamp on light might be needed. The basket for the front is OK...bounces a little and hooks tends to rest on the side of the bell making it difficult to use but it held an extra battery, a couple water bottles, purse and extra stuff. My husband and I were impressed immensely and it made a long walking trip at a convention much more tolerable and comfortable. The standard seat is comfortable enough and we did buy the upgrade seat but with the extra weight, we figured we would visit that option later. Cons is the tippyness is evident on tight fast acceleration turns but getting your feet to floor off the flippable pegs is easy enough with no hinderance like big scooters with big floor boards. I would not recommend for those with balance issues and require more stability as this could be too light and tippy at fast speeds and you do need some quicker reaction time to get you feet down to steady it if it happens. It isn't zero turn but it's turn is within a 5-6 foot radius But, for a lot of individuals who need an inexpensive way to get around after an injury or with disabilities that don't require more protection, and need it to fit inside a smaller car, you can't beat this! Ours fit with the handlebars down and seat back folded down in a Bronco sport without putting seat backs down so you maintain passenger capacity but impacts the storage a little. We managed 2 big duffels, 2 carry on suitcases in the second seat and about 5 extra bags with 2 people in a small SUV and didn't fold the scooter. Buy a second battery or a third and you have +/- 15 hours of convention use and peace of mind. Love this little machine!
Top critical review
58 people found this helpful
Bad Customer Service
By A_diva on Reviewed in the United States on January 2, 2024
Update: I contacted the seller because my sibling lost a part to my mom's scooter. I simply asked for the dimensions of the part so I can find it in the local hardware store or if they wouldn't mind sending me the part. The part that is missing s very small and has insignificant cost, but I just didn't know the size. It's a pin dowel but it's used to lock the seat of the scooter in place so it's an important part. The seller responded to the extent of "It's been more than 30 days so we can't give a refund" . Well let s see I never asked for a refund. That is horrible service. Not even bothering to read the question says a lot. The scooter works but I would not buy from them again, I would rather pay more money than not be able to get a simple question answered. I was able to find the part in my local hardware store for about $5. I just bought a couple of sizes . I'll test this weekend when I visit my mom to see if they work. So basically they lost a customer and supporter because someone was lazy to read a question about a $5 part. I will be covering the logo on the shopping basket attached to the scooter. I will not help a company with poor customer service advertise. Original: After my brother passed, my mom got sad and just laid around the bed a lot and eventually her legs got very weak, and now she can barely walk. My mom purchased a cheap wheelchair, one of the manual ones that need to be pushed by another person, but she hated when we would push her and it was almost always turn into a small fight. When we traveled to Hawaii, it was such an inconvenience pushing a wheelchair. I purchased this mobility scooter for my mom about 6 months ago and my mom loves this thing. She likes feeling a little more independent and if you dare try to maneuver it for her, she gets angry lol. Although this isnt intended for use as a mobile wheelchair, I think its better, at least for our needs. I added a seatbelt to it, but my mom refuses to wear it. I needed something light and compact. This is exactly that. It does look like a mini bicycle with a wide seat, but sometimes simple solutions are the best. I have no problem getting this in my small car. I don't even fully take it apart, I just remove the seat and it still fits into my hatchback style trunk.
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