Hoverboard w/ Lights & Sound 400W Motor Refurbished

The good: The design is thoughtful. They look very nice and the optical illusion that makes it look like the lights go on forever in the wheels is really cool! Hover-1's support is responsive and the build quality appears sturdy. The bad: These only appear sturdy. We tried three of these Hover-1 boards and all three broke within two to three weeks of normal indoor use. Our boys are 12, 10, 8, 6, and 4, and all of them are well under the 220 lb weight limit. They rode it around the kitchen (linoleum) and the family room (carpet) for a total of an hour or two each day and while there was some bumping that went on (into chairs and stools) there were no hard impacts. You can read on for more details. So we started our journey by buying a Hover-1 Turbo hoverboard from Walmart during a black Friday sale. When that broke (the battery side of the board worked still but the other side did not function at all) within two weeks of Christmas with just normal indoor use we returned it and tried the Hover-1 H1-100 from Amazon. It received good reviews and also had app support for the diagnostic utility and a Bluetooth speaker which the Turbo did not. The first H1-100 was black and broke within two weeks of receiving it. Same issue as the Turbo from Walmart the diagnostic utility stated Hall Sensor (Other Side) Fault and everything else showed a status of OK. I reached out to Hover-1 support and they responded within 30 min or so with a confirmation number and then a few days later with a similar response to the one below. Amazon did not have any other black ones available so we tried the galaxy H1-100. That also broke within two and a half weeks of use. We reached out to Hover-1 support again and again received a confirmation within 30 min and the following response a few days later. The response was similar both times: "I'm sorry you're having this issue. It does sound like there is a non repairable issue in your item. Amazon will return or exchange it, per their current policy, and that's the fastest way to get riding again! Due to current operating conditions, we are unable to process warranty exchanges at this time, but Amazon can assist. Thank you for understanding. Please stay safe and be well during this challenging time. Hover-1 Team " The diagnostic utility this time around had a fault on the Phase Circuit of the Motor and everything else showed OK. So in Summary Hover-1 makes really good-looking devices and while I really wanted them to work it doesn't change the fact that we purchased three Hover-1 boards that had non-repairable issues within 2-3 weeks of normal use. We're going to try another brand. We ended up getting: https://www.amazon.com/Swagtron-SWAGBOARD-XL-Bluetooth-Hoverboard/dp/B08PW5JMD4 and it is a night and day difference. 6 months later it is still going strong and it also has the cool infinity wheels.