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390
4 out of 5 stars

Top positive review
17 people found this helpful
What a Pleasant Surprise
By Michael R on Reviewed in the United States on April 30, 2021
I read an article recently that said Mongoose had started building good bikes again. I was skeptical, but I needed a decent hardtail for my wife and really didn’t want to spend $1,200. And even if I did, they were all sold out anyway, so I bought her the Mongoose Switchback Comp for $600. Tonight I opened the box, put the frame on my stand and settled in for what I thought was going to be a nightmare assembly. Not 45 minutes later, I was done! Other than having to tweak the brake cables just a touch, it went together like a dream. The derailleurs were pre-adjusted perfectly and even the seat angle was dead on. There was even lubricant where it was supposed to be and the screws for stuff like the handlebars already had Loctite on them.I was also impressed with the components. Everything that mattered was from Shimano and other reputable companies and they were all decent grade stuff! I do wish it had Presta instead of Schrader valves, if only because now I need to keep 27.5 tubes in both styles, but it’s a minor thing.As for the construction, it was also impressive, especially at this price point. The Aluminum frame welds were as good as I’ve seen and where the cables were run through the frame, the holes had reinforcing plates welded on. I found no rough or sharp edges to cut cables or snag clothes. It’s also a very nice looking ride in dark gray matte with pink lettering and the finish is nicely done.The devil is always in the details and this time, the folks at Mongoose really got it right. I recommend this bike and wouldn’t hesitate to to ride it straight into the nasty stuff!
Top critical review
38 people found this helpful
Not a good bike for the money
By TommyBoy on Reviewed in the United States on July 16, 2020
Ok Daughter did great in school and deal was she got a bike. She found this one and wanted it. Ok no problem.Look about a month to come in. Ugh. ok whatever.Assembly wasnt bad at all. Box looked fine and went ahead with it. So I gave it a quick test drive before handing the keys to my daughter. Brakes needed help. adjusted them a bit. Covered with oil so that didnt help them being weak. Cleaned them off and it got better. While doing the rears I noticed that the wheel was grinding. It wasnt hitting anything and even removed the caliper. Still grinding. So I thought they were a little weak on the assembly with bearing grease. Took the wheel off and put brought it to my workshop.Noticed the problem when I just spun the axle. Its freakin bent! What the heck! The quick release stem didnt even want to come out easily. Finally got it out. After that I removed the assembly to see how bad it was. Oh boy. This is a few MM off. Not sure what the hell happened but this thing has problems as you see in the pics.Now I have to contact Amazon and see what the heck they are doing to do. Brand new bike 1, me 0. Feel bad about my daugher. Busted her ass, did well and as a reward got a dud.

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