Hover-1 Journey Electric Scooter (Yellow)

My 10 year old son saved up for 2 years to buy an electric scooter and after 4 months it is unusable! Buyer beware!! Here’s our story… The first scooter arrived used and wouldn’t even turn on. After several days we were finally able to get a replacement through Amazon. We thought all was well with the new arrival. A few days later my son said the handlebars weren’t straight. Thankfully my husband is handy and bought a larger bolt to better secure the handlebar. Next the battery stoped charging, this was around week 5. Again, my handy husband removed the casing around the battery and noticed the wires were loose so got out the soldering tools to make some repairs. Next around month 2 the wheels blew out, basically disintegrated. Handy husband found replacement tires and was able to replace/update the POS tires that came on the scooter. We were hopeful this was the last of the issues but now on month 4 the scooter has gone haywire. It’s showing an E8 code and when he tries to slow down by releasing the throttle it keeps accelerating. He’s unable to stop the scooter so we’ve stopped using it and called Hover 1 to discuss this latest issue. After emailing Hover 1 we’ve been told this is out of the 90 day warranty and there is nothing they can do! I’m disgusted after only 4 short months and a lot of addition time and energy repairing a defective scooter we are offered no assistance. I warn all potential customers to look elsewhere, try to find a reliable company that stands by their brand. My 10 year old is devastated, he loves this scooter and can’t begin to understand how after 2 years of saving for his dream scooter it’s all taken away with no one willing to help. Shame on you Hover 1!!!