Sunny Health & Fitness Elliptical Cardio Climber

I love this machine! But, I decided to update my review to describe a problem and report the solution. The pulley wheels became damaged after a few months of use (the rubbery black material flaked off, see first two photos) and the machine became noisy. (It did still work, however). This is an issue that others have written about. I had several exchanges with the company and was told I had to buy the part (it was past warranty) but it was not available for many months, probably because of supply chain issues. That was fine, because the machine worked; it was just noisy. Today I received the new wheels and they are a different material! It's a hard white plastic/nylon (see third photo) instead of the black rubber. They were easy to replace (with allen and socket wrenches) and now it is quiet again! I assume that Sunny changed the material because of the reports of the black wheels breaking down. I'm writing this now to let people know that, if their CardioClimber has this problem, it can be fixed. The wheels cost only $18 per set plus $10 shipping. Customer service was great, by the way. Otherwise, here is my previous positive review. I do still love the machine. Our space is limited (a small alcove off the dining room) and it is perfect for that. It is more challenging than a regular elliptical because it has a climbing component (however, this does mean that the horizontal range of motion feels shorter than you might expect with an elliptical; it doesn't bother me at all because I wanted the climbing feature). The 8 resistance settings are very useful...I often do intervals and ramp up the resistance, alternating with easier settings. It had a couple of minor defects (that didn't prevent its use) and I was able to easily reach the company by phone and email and they are mailing parts, though shipping is delayed, probably due to demand during the pandemic. I recommended this to a friend and she loves it, too. Also, it feels very sturdy and well made and putting it together was quite easy. Directions are clear and all parts are packaged and well-labeled. It's very quiet so I can listen to podcasts or music, or watch the iPad, while using it with no distraction at all. While it is heavy, which is necessary for it to be as sturdy as it is, the wheels are convenient for moving it when needed. By the way, the company has some very good exercise videos, for this machine and more generally.