Top positive review
27 people found this helpful
NOT ready for prime time-yet, but I'm sure it will be!
By Mike's Main Page on Reviewed in the United States on January 23, 2019
I have been using Game Golf Live for about half a year now and really like the data that it collects. I thought the PRO version would be more convenient and seamless, but the opposite is true. It took over an hour to register my clubs to the device (medallion), the tags that screw into the butt end of the club is bulky and noticeable. On the course I had to restart my phone and the medallion several times before it synced properly. On many holes the medallion sensed multiple putts which I did not make. It gave false positive "hits" when the driver was grounded firmly. It missed several shots and did not record them. The most annoying thing was it asked me to verify the number of putts made after each hole. Although you do not need your phone for recording you certainly need it to verify that the medallion records everything correctly. I spent more time editing my shots than I took making my shots. This unit is definitely not ready for prime time. Follow-up 2/28/2019: Game Golf has been VERY involved with making sure that my needs have been met. Adam from support went over all my concerns and addressed them individually. Part of my criticisms above were due to my misunderstanding of how the product operated and part are due to Game Golf trying to develop a perfectly seamless golf tracking system. I have been using Game Golf Live with much success and am a big fan and would highly recommend this company. I will be continuing to use Game Golf PRO and report back. I would like to thank Adam from support, Lauren from sales, and David from marketing. Good people from a great company.
Top critical review
19 people found this helpful
I really wanted to like this
By Mike on Reviewed in the United States on December 2, 2019
I really wanted to like this but, the product and the company made it impossoble. The setup was a little touchy but, not a deal breaker. Took about an hour getting the tags installed and paired. I used these for 5 rounds May 3rd through June 7th and for the most part it picked up the majority of the shots. It only missed 2 or 3 per round which I could live with. On my fourth round I started having issues with a few tags. They stopped registering shots and would show as not paired. I reached out to support for some assistance on 5/22 and although the response was pretty quick the actions eere ridiculous at best. On May 27th they responded with some steps that I had already tried from help section of their webpage. I was a good sport about it and tried the steps they had sent me with no improvement. 5 clubs still would not pair so I replied the same day with my results and again on the 27th they asked for my address so they could send new tags. I was pretty impressed with how quick this was being handled but, then the days started passing and emails sent checking status on the new tags being sent. This went on for a few months and about a dozen emails telling me they were expediting my shipment. Finally on 9/23 I received an email that my tags were on their way and I actually received them a few days later. I paired all of the sensor and have it all set up now. Only problem is that the golf season in the northern states ends around October. This is the best review I can give for this product - worked good enough for 3 rounds. I wanted to return it at one point but, I was told the 30 day window had expired even though I was waiting for the replacement tags. Sadly I can't recommend this. I really wanted to like this but, turns out it was just a bad investiment.
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