Top positive review
131 people found this helpful
So far, what I was hoping...
By BisonCruiser on Reviewed in the United States on September 19, 2018
Order: Arrived faster than I expected and in good condition.ME: Middle age male, ~5'11", 200 lbs, very fit - gym 6 days/week (weight lifting, cardio), walk 15 miles/week. Office worker, not a fitness professional.IMPRESSION/USAGE TO DATE: Solidly built and heavy (a good thing). Documentation is easy to follow. I've used it twice (2x). 1) Evening to "relax" and circulation - 3D vibration at lowest level program. 2) Next morning after a heavy weightlifting "leg" workout - same purpose and setting. Both sessions: very smooth movement and very quiet. Even at the low setting, I was very surprised at how much the vibrating transmitted up my legs - a lot more body movement that I was expecting (good thing). Also, seems to engage the abdominals more than I anticipated (good thing).REASON FOR PURCHASE: Based on my reading, this platform has all the vibration variations currently being discussed in articles found on the web (i.e. 3D, horizontal, and vertical) with frequencies/amplitudes recommended). Ability to adjust speeds, amplitudes, etc... Platform size width/length. Some of their other models have reviews but, this one did not. I decided to take a "chance". I was able to find the company's website - made me a bit more willing to take the chance.MY GOAL: Improve/shorten weightlifting workout recovery. I was primarily interested in the possible circulation benefits of "vibration platforms". Heavy weight leg workouts have always left me sore for days (decades of lifting) and when I have been using the foam roller on my calves, my feet feel much better (circulation?). I've experienced some benefits with vibration therapy (my version) using a vibrating foam roller (i.e. sitting upright in a chair, calves vertical to floor with heals of my feet on the vibrating roller). So, I decided to try this platform.RESULTS (thus far): Based on just two (2) sessions of 10 minutes each (not a lot yet), results are promising! Session 1 at night - very relaxed and slept better than normal. Session 2 morning after leg workout - no leg soreness thus far which is a huge improvement for me. I sit at work and normally, on a leg lifting day, after sitting for 1-2 hours, I'm very sore. NOT TODAY - 7 hours since leg workout and have been sitting for 2-3 hours already today. Unexpected, mild, abdominal firmness not quite soreness - will be interested how it hits the abdominals at higher settings (I do some form of "standard" abdominal work 6 days per week).
Top critical review
13 people found this helpful
Confusing customer service
By Sandy A on Reviewed in the United States on March 3, 2021
This machine worked great for the first 2 weeks, then the platform began to make loud clunking sounds, one entire side started to become loose and the motor has been losing power. At first customer service didn't understand that I was asking for the machine to be fixed, then they said they would send a FedEx shipping label so I could send it in to be fixed. The label was not sent.I was then told they couldn't fix my machine because I was in Canada, when I asked them if this meant the warranty wasn't valid in Canada they changed their tune and again promised to send a shipping label, this time from UPS. They told me this the day before Amazon's return date deadline so now I don't even have the option of returning the item, this also gives you an idea about how long the process of communicating with Bluefins customer service took. I bought the machine at the end of November 2020 and the last time they promised me a shipping label to send it in to be fixed was on January 30, 2020.Since then the machine has also begun to leak and the remote control has stopped working. It is now March of 2021.The last time I followed up they told me to resubmit my request, so I did, this was almost 3 weeks ago. They are very good about replying within 24 hours of receiving a request, but then it's silent.I loved the machine for the first two weeks. I really had high hopes that once it was fixed, things would be good again. I would have been willing to pay for the shipping myself if they had agreed.Now I regret that I didn't return it to Amazon the moment it started to show signs of needing to be repaired. It's disappointing. They shouldn't be selling to Canadians if they can't honour their warranty or fix something after they have promised to fix it.
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