Health Gear ITM5500 Inversion Table

After cutting the box open on 3 sides still could not get the frame out because it was taped with 6 pieces of clear tape to the inside of the box. Really? Then all bolts/nuts/washers were inserted (nice touch to check if everything was there); however one bag had a loose bolt/washer/nut. The outside instructions were glued close with a heavy glue line; we had to rip the thing apart. Then there was an extra sheet with instructions for the ankle straps but the picture for the left ankle strap (ring inside) was different from the right ankle strap (ring outside). The provided wrenches are useless so get a 13mm open box wrench and a hex one same size unless you enjoy stripping the skin off your fingers. These were just some minor inconveniences and the assembly was easy and straightforward….up till the back vibrating cushion. There was absolutely NO way to connect the straps (way too short). I then removed the back rest so that I could slide the straps in behind to gain about 1/2 inch. Well even with that workaround I had to use all my strength (with the straps fully extended) to make the latches snap in. Does someone tries this out or do they have a good chuckle knowing that customers will get aggravated because the straps are about 2 inches too short. The mechanical setup is sturdy but the above problems do not allow me to recommend this product.