Cap Dumbbell & Kettlebell Storage Rack

I was hesitant about this product given the mixed reviews. Let's start with the bad: one of the screws was stripped and they do not give you any extra parts, so I was not able to use one of the screws and had to decide which part of the rack could go without it. One of the corners of the shelf that goes in the middle of the rack was warped/twisted, and despite my strongest attempts with my hands and a wrench, I could not get the steel plate to budge. Because it's shaped incorrectly, it doesn't screw together flush against against another piece. All of the parts for this MUST be assembled with the provided hex key, but since everything spins around as you screw it together, you also need a wrench to hold the other side still. This made it extremely difficult to assemble alone and my hands were literally hurting for days afterwards because of how tightly I had to hold the tools and screw everything together. I tried calling their provided customer service phone number about 8 times to try to get new pieces sent to me, but the phone just rings and rings endlessly and no one ever picks up (and I called during their listed hours of service on a few separate days). Also, the rubber pieces that go on the top of the rack are pretty cheap and do not mold well to the curves of the rack. Overall, I found this item to be more difficult and frustrating to assemble than 99% of the IKEA furniture I've assembled in my life. Now the good: it holds my weights. Well, most of them. My smaller weights do not fit on the rack, as it is slightly too wide, but they fit well on the bottom shelf. I like that there is space for other small items besides weights, and it is a good size/shape for my space. Oh, and it was fairly inexpensive, so I guess you get what you pay for.