ReadyWise 60 Serving Entrée Bucket

I read many reviewers mention that some of the packs had holes, so I was sure to check my bags immediately upon delivery.The delivery box was fine, and the bucket itself was fine. No damage at all.Inside my gluten free box were all gold plastic packs. The packs are all multiple servings, 6 or 8 servings.As I pulled out the packs, I noticed several had some powder on them, and the bucket did have some orangey powder on the inside as well. The orange powder smelled like ramen flavor pack.Examining the packs, I found that the teriyaki rice packs all looked like they had small punctures, and one had a definite tear , about 1/4 inch. I guess this recipe has some really sharp pointy ingredients that can puncture the bags when they vacuum seal it.The tortilla soup bags had some pokes.The yogurt bags were fine and the potato chicken pot pie bags were fine.My gluten free box has no meat in the recipes, so I guess I can just put the questionable bags in a vacuum seal bag for extra protection since they are supposed to be freeze dried. They should keep ok (I hope!), but not for 25 years.You cannot return the food!!! And I was not able to find a contact phone number or email for the company. If you have issues with your box, contact Amazon customer service directly so they can help you.Another thing about the instructions included for reconstituting the food. The multiple serving bags of meals say to use 6 cups of water for the whole bag (which is 6 servings), but for the yogurt, it only says to add 1 cup of water for whole bag of 8 servings?? I guess I'll only know when I try eating it...I don't know why the company doesn't read these reviews and respond to the repeated complaints of torn bags inside the buckets. They need to come up with a better way to keep these ingredients sealed to last for 25 years as they claim.I purchased in September 2024, and all the components of my box were labeled as April 2024.