Razor 13111261 E100 Electric Scooter

The scooter is super cute and our daughter loved it at first, BUT it does not work as advertised. Something must be wrong with the battery as it will not go full speed after maybe 1 mile or even less. We charged it after every use for +12 hours but the scooter starts to slow down significantly after a few rounds around the block. I am convinced this is not user error as we have followed the instructions thoroughly. I doubt one charge would even last 10 miles as described, we never tested it for that long cuz my daughter would get bored once it starts moving no faster than 5 miles an hour. Additionally, the closed kick stand sticks out a bit to for and has scratched the inside of my daughter’s ankle when kick starting the scooter. The back tire is made out of hard plastic which makes the ride very bumpy and loud (definitely not a smooth ride), and since the tire is so small it makes it difficult to get over even the smallest edge or onto a side walk, I have to always help her lift it up. We are returning the scooter and purchasing a different model.