Swagman XC2 Hitch Mount Bike Rack 2-Inch

I have had my bike rack for a while now and feel confident I can give an accurate review. I've gone on numerous bike rides with my son and my wife and I've gone by myself with this rack and I don't worry too much about the bikes while I'm driving down the road. The first issue I found was that one of the quick lock pins was missing it's bearing and spring which meant a trip to the hardware store to buy a replacement pin so I could actually use the rack. I solved that problem. The next issue I noticed is that it can be difficult to unlock the hold down clamps. For the folks that don't have good hand strength I suggest looking elsewhere for a bike rack. These locks can be tricky, especially if not lubed on a regular basis. I've got a very strong grip and have had to fight these things several times. I've got it down to a science now, simply press down on the holding hook and squeeze the unlock trigger while shaking the hook back and forth while still applying downward pressure you'll fell it unlock completely and then just wiggle the hold down hook upwards. You will also need to keep a rag with you at all times because you will need some padding between the hold down hook and your beloved bike (it will damage your paint job or even damege the frame) there is no soft padding on the hooks. I don't mind using a rag, it's no big deal at all. The rack does hold the bikes very nicely and doesn't move about in my hitch and doesn't not clank around while on the roads even at speeds of up to 75 mph. I also like that it has a universal hitch adapter, that's really nice. The fold down upright is nice for getting the back hatch open on my Jeep but I do wish the rack would pivot downward so we could get groceries in the car a little easier if the bikes were still on the rack. Overall I'd say this rack is ok and I'd recommend it considering the price. Just make sure there is someone there with a strong grip to unlock the hold down hooks and check or better yet, buy better pins.